Trip Rank 2 of 3 in Nigeria Best trip packages

Expedia

An online travel agency for flights, hotels, cars and trip packages in one purchase.

United States expedia.com Last updated
Visit site Compare with 2 others
SeeMetric score 0 vs the category average (82)

In two sentences

Expedia sells flights, hotels and cars in one basket, and its bundles are sometimes cheaper than buying separately. Changing a ticket through an intermediary can be slower than buying from the airline.

Founded
1996
Based in
Seattle, United States
Business model
Online travel agency
Available in
Most countries, except Iran

Score by criterion, against the category

The tick on each bar is the category average; the signed number is the distance from it.

Route and carrier coverage92-2
Price and fees78-6
Accuracy and reliability82
Automatic trip planning80+2
Changes, refunds and support76+3

Good fit for

  • Buying flight and hotel together as a package
  • Anyone who wants every trip booking in one app
  • Collecting One Key loyalty rewards

Less suited when

  • Frequent ticket changers, for whom buying direct is simpler
  • People in Iran; payment from Iran is not possible

Strengths

  • Flights, hotels, cars and activities in one basket
  • Package discounts
  • One Key loyalty programme
  • All bookings managed in one app

Opportunities for improvement

  • Room for improvement in: Changes and refunds through an intermediary can be slow
  • Room for improvement in: The cheapest price is not always on Expedia
  • Room for improvement in: Support quality drops during major disruptions
Verdict

A good choice for flight and hotel packages; for a flight alone, compare prices on Skyscanner.

What Expedia actually is

Expedia started in 1996 as part of Microsoft and is now a group that also owns Hotels.com and Vrbo. Its role is close to Alibaba.ir's in Iran, at global scale.

What you pay and what you get

Package prices are often below the sum of the parts. Refund terms depend on the rate you choose.

Where it is strong

One-stop buying, all bookings in one place and a loyalty programme shared across group brands are its strengths.

How it can improve, and what we could not verify

Support slows down in large disruptions. Expedia cannot be used from Iran.

Questions about Expedia

Is Expedia cheaper than buying direct?

For flight and hotel packages usually Expedia; for a flight alone sometimes the airline.

What is One Key?

The shared loyalty programme of Expedia, Hotels.com and Vrbo.

Does Expedia work in Iran?

No; in the Iran view, Alibaba.ir covers this space.

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Where it stands (Nigeria)

The option one place up, one place down, and the whole table.

One place up Trip.com #1 This page Expedia #2 One place down Skyscanner #3

Full standings of Trip

  1. 1

    Trip.com

    China

    An online travel agency for flights, trains, hotels and tours, with 24/7 support.

  2. 2

    Expedia

    United States

    An online travel agency for flights, hotels, cars and trip packages in one purchase.

  3. 3

    Skyscanner

    United Kingdom

    A flight, hotel and car search engine that puts hundreds of sellers' prices side by side.

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