FlixBus is the cheapest way to travel between cities in much of Europe, with online booking and bus tracking. Delays and support responsiveness during travel delays represents a recognized area for improvement.
Founded
2013
Based in
Munich, Germany
Business model
Low-cost intercity bus and train network
Available in
19 countries: Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Switzerland, Poland, Portugal, Sweden, Norway, Denmark, Finland, United Kingdom, Ireland, United States, Canada, Brazil
Score by criterion, against the category
The tick on each bar is the category average; the signed number is the distance from it.
Route and carrier coverage82-8
Price and fees90+6
Accuracy and reliability72-9
Automatic trip planning66-10
Changes, refunds and support64-7
Good fit for
Cheap intercity and international travel in Europe
Students and budget travellers
Routes without a direct train
Less suited when
Anyone for whom an exact arrival time is critical
Very long trips where a train or flight is more comfortable
Strengths
Low prices, especially booked early
A wide route network in Europe and North America
Live bus tracking in the app
Wi-Fi and power sockets on most buses
Opportunities for improvement
Can improve by optimizing scheduling on cross-border corridors to maintain on-time arrivals
Opportunity to accelerate customer service response times during travel disruptions
Room to enforce uniform vehicle comfort standards across local operating partners
Verdict
The best option for cheap travel in Europe; for a tight schedule, build in extra time.
What FlixBus actually is
FlixBus launched in Munich in 2013. Local partner companies drive the buses while Flix runs sales, routes and the brand.
What you pay and what you get
Tickets are cheap and get pricier closer to the date. Changes are possible for a fee.
Where it is strong
Price and route breadth make it the main budget option in Europe.
How it can improve, and what we could not verify
Punctuality on long routes is weak and support is slow when problems arise. The countries listed are only those where FlixBus' presence was clear.
Questions about FlixBus
Does FlixBus run trains?
In Germany, yes, under the FlixTrain brand.
Can a FlixBus ticket be changed?
Yes, up to a set time before departure, for a fee.
Does FlixBus work in Iran?
No.
Was this review useful?Thanks, noted.
Disclosure: Seemerce is developing products in some of these same areas (Seemerce Infinity). Scores are editorial assessments by Seemerce based on public information. Companies can send corrections or a reply to mahdiparto94@gmail.com. Names and logos belong to their owners and are used only to identify them; Seemerce is not affiliated with or endorsed by them.
This site only needs essential cookies to work. With your permission, we also use Google Analytics to learn which pages are most useful. It is your choice, and you can change it at any time. Cookie Policy
