In France, Doctolib is the main way to book a doctor: search, see free slots and book in seconds, free for patients. Outside three European countries it has no use.
Best in Matching you with the right expertBest in PriceBest in Speed
Founded
2013
Based in
Paris, France
Business model
Medical booking and video consultations
Available in
France, Germany, Italy
Score by criterion, against the category
The tick on each bar is the category average; the signed number is the distance from it.
Quality of the professional86+4
Matching you with the right expert84+7
Price90+15
Speed90+8
Trust and guarantees84+1
Good fit for
Patients in France, Germany and Italy
Anyone who wants a doctor's free slot right away, without phoning
Video visits for simple problems
Less suited when
Anyone outside those three countries
International medical consultations
Strengths
Free booking for patients
Real-time view of a doctor's free slots
Automatic reminders and easy rescheduling
Video consultations and records in the same app
Opportunities for improvement
Room for improvement in: Active in only three European countries
Room for improvement in: Patient support is limited; appointment problems usually go back to the practice
Room for improvement in: Concerns have been raised about how health data is hosted
Verdict
In France and Germany it has made booking a doctor genuinely simple; outside those markets it has no role.
What Doctolib actually is
Doctolib launched in Paris in 2013 and became the main booking tool for doctors and hospitals in France. It does what Doctoreto does in Iran.
What you pay and what you get
Patients pay nothing to book; Doctolib earns from doctors' subscriptions. The visit itself costs the normal practice fee.
Where it is strong
Finding an appointment fast and seeing free slots in real time removed the phone call to the practice. Reminders have cut no-shows.
How it can improve, and what we could not verify
It is not active outside France, Germany and Italy. There has been public debate about hosting health data on cloud infrastructure. We could not verify an up-to-date official count of active doctors per country.
Questions about Doctolib
Is Doctolib free for patients?
Yes; booking is free and the visit costs the normal practice fee.
Which countries is Doctolib in?
France, Germany and Italy.
Which Iranian service is Doctolib closest to?
Doctoreto; both offer doctor booking and online visits.
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Disclosure: Seemerce is developing products in some of these same areas (Seemerce Infinity). Scores are editorial assessments by Seemerce based on public information. Companies can send corrections or a reply to mahdiparto94@gmail.com. Names and logos belong to their owners and are used only to identify them; Seemerce is not affiliated with or endorsed by them.
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