Trainline sells tickets from UK and European rail operators in one app, with digital tickets and delay alerts. It charges a booking fee you would not pay buying direct from the operator.
Best in Accuracy and reliability
Founded
1997
Based in
London, United Kingdom
Business model
Rail and coach ticket retailer
Available in
10 countries: United Kingdom, France, Germany, Spain, Italy, Netherlands, Belgium, Austria, Switzerland, Portugal
Score by criterion, against the category
The tick on each bar is the category average; the signed number is the distance from it.
Route and carrier coverage84-4
Price and fees78-4
Accuracy and reliability86+6
Automatic trip planning78+3
Changes, refunds and support74+3
Good fit for
Rail travel in the UK and between European countries
Anyone who wants several operators' tickets in one app
Split tickets to make UK journeys cheaper
Less suited when
Anyone who travels with one operator and wants to avoid fees
Travel outside Europe
Strengths
Tickets from dozens of rail and coach operators in one app
Digital tickets and live delay and platform info
SplitSave to find cheaper ticket combinations
Price alerts for advance fares
Opportunities for improvement
Room for improvement in: Reducing booking fees on standard tickets
Room for improvement in: Streamlining refund rules across individual rail operators
Room for improvement in: Expanding coverage beyond Europe
Verdict
The easiest rail app in the UK and Europe; for a fixed route, check the operator's direct price too.
What Trainline actually is
Trainline started in London in 1997 and now sells UK and European rail and coach tickets in one app, what Alibaba.ir does for trains in Iran.
What you pay and what you get
The ticket price is the operator's, with a booking fee on top.
Where it is strong
Live delay and platform info, digital tickets and split ticketing make rail travel simpler.
How it can improve, and what we could not verify
Refunds and changes follow each operator's rules. It covers Europe only.
Questions about Trainline
Is Trainline more expensive than buying direct?
The fare is the same, but a booking fee is added.
What is SplitSave?
A tool that splits a journey into several cheaper tickets on the same train.
Does Trainline work in Iran?
No; it sells European trains only.
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Disclosure: Seemerce is developing products in some of these same areas (Seemerce Infinity). Scores are editorial assessments by Seemerce based on public information. Companies can send corrections or a reply to mahdiparto94@gmail.com. Names and logos belong to their owners and are used only to identify them; Seemerce is not affiliated with or endorsed by them.
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