What it actually is
MyTehran is the unified online gateway for Tehran municipality, bundling services like buying a traffic plan, tracking vehicle violations, technical inspection, city routing and bill management into one site and app. Using it requires first getting a citizen username and password from the official site.
What you pay and what you get
The platform itself adds no extra fee on top of services; what you pay is the municipality's own official tariff for a traffic plan, a fine or a bill. This matters when comparing it with private finance platforms: here, "fee" does not mean a hidden platform markup, it means a transparent view of existing government charges.
Where it is strong and how it can improve
Its strength is pulling scattered municipal services into one free, official entry point, unlike intermediary apps that charge a fee for the same services. Its area for improvement is a geographic scope limited to Tehran and support that is narrower than a private app like Snapp or Digikala; technical issues do not move through a resolution path as fast as a private startup's.
What we could not verify
No official, citable figures on support response time or active user counts for this portal have been published, and we could not confirm them; speed and support are assessed here based on service structure.
